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Mohd44 Privacy Policy – Personal Data Protection for Malaysian Members

Mohd44 takes the privacy and security of Malaysian members' personal data very seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your information when you use the mohd44 platform — from account registration through to financial transactions and your daily gaming activity.

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Our Privacy Commitment

Mohd44's Six Data Protection Principles

How mohd44 keeps Malaysian members' personal information secure and handles it responsibly

Bank-Grade Encryption

All data transmitted between your device and mohd44's servers is protected by 256-bit SSL encryption — the same standard used by leading Malaysian banks such as Maybank and CIMB. Your identification details, phone number, and transaction information cannot be intercepted or read by any third party during transmission.

No Sale of Personal Data

Mohd44 never sells, rents or transfers members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we use it solely for the purposes clearly stated in this Privacy Policy, and never as a commodity to be traded with other companies.

Minimum Necessary Access

Mohd44 operates on a "minimum necessary data" principle — we only collect information that is genuinely required to provide our services to you. We do not request information that is irrelevant or unnecessary for platform operations, and internal staff only have access to the data needed to carry out their specific duties.

Right to Access & Correction

As a mohd44 member, you have the full right to access, review and request corrections to the personal data we hold about you. Submit your request via live chat or email support@mohd44.best and our team will process it within 14 business days in accordance with Malaysia's Personal Data Protection Act 2010.

Secure Data Storage

Mohd44 member data is stored on servers protected by enterprise-grade firewalls, intrusion detection systems and 24/7 security monitoring. Member passwords are stored in an irreversible hashed format. Data backups are performed regularly to ensure the integrity of your information at all times.

Malaysia PDPA Compliance

The mohd44 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means your data is handled in compliance with local legal standards set by the Malaysian government to protect the rights of online users in the country — including the right to be informed, the right to correction, and the right to withdraw consent.

Important Notice to mohd44 Members

By registering for or using the mohd44 platform, you confirm that you have read and understood this Privacy Policy and agree to the way we handle your personal data as described in this document. If you do not agree, please discontinue your use of the mohd44 platform.

1

Introduction & Scope of Privacy Policy

Mohd44 is an online casino and Sports Betting platform operating under the domain mohd44.best, serving users across Malaysia. We understand that privacy is more than just a word — it is the trust you place in us every time you use this platform.

This Privacy Policy explains in detail how mohd44 collects, uses, discloses, stores, and protects the personal information you provide to us, or that we collect automatically when you use mohd44's services.

This policy applies to all forms of interaction with mohd44, including: account registration, deposits and withdrawals via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay or FPX, Live Casino activity such as baccarat and roulette, Sports Betting including Malaysia Super League football and badminton, and any communications with the mohd44 support team.

2

Personal Data We Collect

Mohd44 collects your personal information through two main methods: information you provide directly, and information collected automatically while you use the platform.

A. Information You Provide Directly

Data Type Example When Collected
Identity Information Full name, date of birth, Malaysian identity card number During registration or KYC verification
Contact Information Malaysian phone number, email address During mohd44 account registration
Financial Information Digital wallet account numbers (Touch 'n Go, DuitNow), FPX bank account ID During your first deposit or withdrawal
Account Information Username, password (hashed), game preferences During registration and use of the platform
Communications Live chat messages, support emails, feedback When you contact the mohd44 team

B. Information Collected Automatically

  • Technical data: IP address, device type, operating system, web browser type and version, screen resolution.
  • Usage data: Pages visited on mohd44, time of visit, games played, and types of bets placed (football, baccarat, roulette, slots jackpot, badminton, and others).
  • Approximate location data: State or region within Malaysia based on IP address — mohd44 does not track your precise GPS location.
  • Session data: Session duration, login and logout activity, platform usage patterns.
  • Cookie data: Information stored via cookies to enhance your experience, such as language preferences and login status.
3

Purposes for Using Personal Data

Mohd44 only uses your personal data for legitimate, clearly stated purposes. The following are the primary purposes for which your data is used:

  • Service delivery: Creating and managing your mohd44 account, processing deposits and withdrawals via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX Maybank2u or CIMB Clicks, and enabling access to all games and betting on the platform.
  • Identity verification (KYC): To verify that you meet the minimum age requirement of 18 years and to confirm your identity in compliance with legal requirements related to anti-money laundering.
  • Security & fraud prevention: To detect and prevent fraudulent activity, money laundering, multiple account usage or any activity that violates mohd44's Terms & Conditions.
  • Customer support: To respond to enquiries, resolve disputes and provide technical assistance to mohd44 members via live chat or email.
  • Platform improvements: Analysing aggregated (not individual) usage patterns to improve the interface, introduce new games, and enhance the overall quality of mohd44's services.
  • Responsible gambling: Monitoring gaming activity patterns to identify members who may need support related to responsible gambling, and reaching out to them with relevant support information.
  • Important communications: To send account-related notifications, terms updates, security alerts and promotional information that you have consented to receive.
  • Legal compliance: To fulfil legal obligations under Malaysia's Personal Data Protection Act 2010 (PDPA) and other applicable regulations.
💡 mohd44 does not use your personal data for any purpose not stated here without obtaining your consent first.
4

Sharing Data with Third Parties

Mohd44 does not sell members' personal data to any party. However, there are limited situations where we need to share data with certain parties in order to provide our services to you:

  • Payment provider: Required transaction information is shared with digital wallet providers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) and the relevant banks (Maybank, CIMB, and others via FPX) solely for the purpose of processing your deposits and withdrawals.
  • Game providers: The game session information required is shared with gaming platform providers such as Evolution Gaming and Pragmatic Play Live to enable you to play Live Casino games seamlessly. These providers maintain their own privacy and data security policies.
  • Legal authorities: mohd44 will disclose personal data when required by Malaysian law, court order, or a lawful request from a government authority. We will notify you of any such disclosure unless prohibited by law.
  • Technical service providers: Limited technical information is shared with cloud and infrastructure service providers that support mohd44's technical operations. All such providers are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
mohd44's Data Sharing Commitment

All third parties receiving data from mohd44 are bound by strict data protection agreements. They may only use the data for the purposes specified in those agreements and are prohibited from using your data for their own marketing or commercial purposes.

5

Cookies & Tracking Technologies

Mohd44 uses cookies and similar tracking technologies to enhance your experience on the platform. Below are the types of cookies we use and their purposes:

  • Essential Cookies: These cookies are essential for the mohd44 platform to function properly. They store your login status, session settings, and basic security information. Disabling these cookies will affect the platform's functionality.
  • Performance Cookies: Collecting information on how you use mohd44 — the most frequently visited pages, time spent in each section, and any technical errors that may occur. This information is used in aggregated form to improve the platform.
  • Functional Cookies: Remembering your preferences and settings — such as interface language, preferred game mode, and display options. These cookies allow mohd44 to provide a more personalised experience for you.
  • Analytics cookies: Helps mohd44 understand overall platform usage patterns in order to make better-informed improvement decisions. Analytical data is processed in aggregate and is not linked to any individual member's identity.
💡 You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect your experience on the mohd44 platform.
6

Data Security Measures

Mohd44 continually invests in security infrastructure to ensure your personal data is always protected to the highest standard:

256-bit SSL Encryption

All communications between you and mohd44 are fully encrypted using the latest TLS protocol.

Enterprise-Grade Firewall

Mohd44 servers are protected by multiple layers of firewalls that block unauthorised access.

24/7 Monitoring

Mohd44's security team monitors systems around the clock to detect and respond to any threats.

Secure Password Management

Member passwords are stored using a one-way hashing algorithm — no one at mohd44 is able to view your original password.

Strict Access Controls

Only authorised mohd44 staff with a legitimate need are permitted to access members' personal data within the scope of their duties.

Regular Security Audits

Mohd44 undergoes regular internal and external security audits to ensure our data protection systems remain up to date.

While mohd44 takes all reasonable steps to protect your data, no system can guarantee 100% security over the internet. You also play an important role in keeping your account safe by using a strong password and never sharing your login credentials with anyone.

7

Data Retention Period

Mohd44 retains your personal data only for as long as necessary for the stated purposes, or as required by Malaysian law:

  • Active account data: Retained for the duration of your active account with mohd44 and for a reasonable period following account closure, for the purpose of resolving any outstanding disputes.
  • Financial transaction records: Retained for a minimum of 7 years as required under Malaysian law in relation to financial reporting and anti-money laundering.
  • Game activity log: Retained for 2 years for the purposes of dispute resolution, auditing and responsible gaming monitoring.
  • Support communication records: Retained for 12 months after a case is closed, for quality control and training purposes.
  • Cookie data: It depends on the type of cookie — session cookies are deleted when you close your browser, while persistent cookies expire on a set date (typically 30 days to 12 months).
  • Once the retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
8

Your Rights Regarding Personal Data

As a mohd44 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 working days.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete data through your account settings or by contacting mohd44 support.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data, subject to any applicable legal retention obligations.

Right to Restrict Processing

You may request that mohd44 restrict the processing of your data under certain circumstances while the relevant issue is being resolved.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, and mohd44 is required to honour that objection.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider, at mohd44's discretion.

To exercise any of the above rights, please contact mohd44 via the in-platform live chat or by email at support@mohd44.best by specifying the particular right you wish to exercise along with the required identity verification details.
9

Marketing Communications & Notifications

Mohd44 may send you communications via SMS or email relating to platform services and promotions:

  • Mandatory service communications: Account-related notifications (deposit confirmations, withdrawal reminders, security alerts) cannot be opted out of, as they are essential to the operation of your account. mohd44 will send these messages regardless of your marketing preferences.
  • Promotional communications preferences: Information about new bonuses, seasonal promotions, VIP programmes and exclusive mohd44 offers is only sent to members who have consented to receive them during registration or through their account settings.
  • Unsubscribe: You can opt out of marketing communications at any time by updating your notification settings in your mohd44 account or by contacting the support team. Changes will take effect within 5 business days.
  • No spam: mohd44 does not share your contact information with advertisers or third-party marketing parties. You will not receive ads or promotions from other companies as a result of using mohd44.
10

Changes to the Privacy Policy

Mohd44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments:

  • Members will be notified of any material changes to this Privacy Policy via a notice on the mohd44 website or by email at least 14 days before the changes take effect.
  • Continued use of the mohd44 platform after the effective date of any updates will be considered acceptance of the revised Privacy Policy.
  • If any changes involve processing your data in a new way that requires your consent, mohd44 will obtain your explicit consent before those changes take effect.
  • The "Last Updated" date at the top of this page always reflects when this Privacy Policy was most recently modified.
  • Previous versions of the mohd44 Privacy Policy are available upon request through customer support, should you need them for reference purposes.
11

Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how mohd44 handles your personal data, please contact us through the following channels:

Live Chat 24/7
Fastest option – average response time under 2 minutes
support@mohd44.best
For written privacy and data requests — responded to within 14 business days

When contacting us about privacy, please clearly state your mohd44 account username (do not share your password), the specific right you wish to exercise, or the nature of your enquiry. This will help us process your request more quickly and accurately.

FAQs

Mohd44 Privacy FAQs

No, mohd44 never sells, rents, or transfers members' personal data to any third party for marketing or commercial purposes. Your data is only shared in very limited circumstances — such as with payment providers (Touch 'n Go, DuitNow, GrabPay, FPX) to process transactions, or with legal authorities when required under Malaysian law. All parties who receive data from mohd44 are bound by strict confidentiality agreements.

You can submit a data access request in two ways: via live chat within the mohd44 platform, or by emailing support@mohd44.best. Include your account username and state that you are making a data access request under Malaysia's PDPA. The mohd44 team will process your request and respond within 14 business days.

When you close your mohd44 account, some of your data must still be retained for a specified period under Malaysian law — for example, financial transaction records must be kept for 7 years for legal compliance purposes. Once the mandatory retention period ends, your data will be securely deleted or anonymised. Data not subject to any legal retention obligation will be deleted within 30 days of account closure.

mohd44 does not store your full bank card details or e-wallet passwords. When you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX through Maybank2u or CIMB Clicks, the transaction is processed directly through the respective provider's secure payment system. mohd44 only retains the transaction ID and amount for accounting and audit purposes — not your sensitive banking or wallet details.

Yes, you may request the deletion of your personal data. However, please be aware that mohd44 may not be able to fully comply with such a request where a legal obligation exists to retain that data — for example, financial transaction records must be kept for 7 years under Malaysian law. For data not subject to such obligations, mohd44 will process your deletion request within 30 days. Contact mohd44 support via live chat or email at support@mohd44.best to submit your request.
🔒 Your Data is Safe with mohd44

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Mohd44 puts your privacy first, always. Register today and enjoy Malaysia's best online casino and Sports Betting experience with complete confidence that your personal data is protected by bank-grade security.

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